These are my basic rules for client interaction, jewellery design and fabrication:
- Previous clients "go to the front of the line". Treat them with kid gloves.
- Always be polite and on time.
- Do not discuss politics.
- Subtlely educate your client on recognizing quality if they are being introduced to fine jewellery.
- Do not hesitate to say "No thank you." to some commissions.
- Be upfront with your client on the costs and terms of doing business.
- Design jewellery that compliments your client's taste and lifestyle.
- Design jewellery that can be worn daily for years.
- Design jewellery that is comfortable to wear.
- Design jewellery that is able to be maintained or cleaned by it's owner.
- Design jewellery by hand and eye and discussion with your client, not by using computers.
- Fabricate the jewellery using hand tools and fire.
- Do not post photos of a finished bespoke commission without your client's approval.
- Honour and protect your client's privacy.
- Do not use wax carvings or casting.
- Do not take on more commissions than your hands can handle.
- Fit the jewellery to your client and demonstrate the best way to wear the jewellery.
- REMEMBER: Previous clients "go to the front of the line". Treat them with kid gloves.